We offers a 7 Day Money Back Guarantee* on all of our products.

If you experience issues with your product, please contact us to see if we can help you fix the issue first, if we cannot fix the issue, we will exchange your product.

This does not include any items that have water damage, any physical damage caused by the purchaser or electrical power damages.

• Return shipping costs for items returned for a refund within 7 days are paid for by the customer.
• Items returned to us after the 7 day window will not be refunded.
• We are not liable to refund the shipping costs to return the product after the first 7 days.
• Return shipping costs for items which fall under the warranty period, are paid for by the customer.
• Refunds are paid within 24 hours from when the product was returned
• We are not responsible for any lost items that are sent back with returned units.

IMPORTANT!
Warranty is NULL AND VOID…
• If good(s) is/are not in original packaging and complete
• If good(s) show ANY signs of damage due to abusive usage
• If good(s) show ANY signs of physical alteration
• If good(s) show ANY signs of physical damage
• If good(s) show ANY signs of tampering
• If ANY signs of Power Spike damage
• If ANY signs of water damage

How to Return
Please send email to store@tvboxstore.com.ng or call: 0706 766 7070